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Forum Discussion
DavidW123
2 years agoNew member | Level 2
How to unlink dropbox from my MAC
I recently acquired a new MacBook air and transferred data over from my old Mac. In the process, Dropbox came too...
Now, I can't save any files to my computer/desktop - they all have to be sa...
- 2 years ago
Hi Walter - thanks for your reply. I tried what you suggested, but no joy.
Eventually, I realised that somehow in transferring over data from my old Mac, Dropbox had got garbled and no matter what I tried, I couldn't get the correct pathway for saving files to the computer rather than the cloud, and that the trash was never going to work..
So - I just reset the Mac and started from scratch: I reinstalled Dropbox and now things seems to work OK.
A rather drastic solution, but it was clear this was the only way I was going to get it to work.
Thanks again,
Walter
2 years agoDropbox Staff
Hi DavidW123, welcome to the Community and happy Monday!
It sounds like you accidentally enabled the Dropbox Backup feature on your new computer, probably upon installing the Dropbox desktop app.
If that's the case indeed, you should be able to disable it as outlined here.
Let me know if that helps, David.
- DavidW1232 years agoNew member | Level 2
Hi Walter - thanks for your reply. I tried what you suggested, but no joy.
Eventually, I realised that somehow in transferring over data from my old Mac, Dropbox had got garbled and no matter what I tried, I couldn't get the correct pathway for saving files to the computer rather than the cloud, and that the trash was never going to work..
So - I just reset the Mac and started from scratch: I reinstalled Dropbox and now things seems to work OK.
A rather drastic solution, but it was clear this was the only way I was going to get it to work.
Thanks again,
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