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Forum Discussion
How to restore non-synchronized folders
I have two laptops running Windows 10. On each system I have 8 top-level folders in Dropbox, of which F1-F6 I've set to "Make available offline" and F7-F8 "Make online-only".
I've recently acquired a third laptop running Windows 10. On setting up Dropbox on this new laptop I got an unexpected prompt along the lines of "You'll need X GB to synchronize all your folders; click any folders you don't wish to synchronize" (I can't remember the exact wording).
Thinking (incorrectly, as I realized later) that this was equivalent to making the selected folders online-only, I selected F7 and F8 to be excluded from synchronization. Unfortunately (though undoubtedly by design 😀) this resulted in just F1-F6 appearing in Windows Explorer under Dropbox, as F7 and F8 have disappeared from Dropbox on this laptop.
The problem now is that I have no idea how to restore the missing folders F7 and F8 to the Dropbox folder. I haven't found anything that seems to do what I want nor can I see how I can safely undo my existing Dropbox setup on this laptop and start again from scratch, and I'm reluctant to experiment too much in case I end up making the situation worse.
Can someone please advise if there is a way to do this?
Hi gerry_51, thanks for bringing this to our attention.
You can re-select those folders from the selective sync window in the Dropbox desktop application preferences, by following these steps.
If you need any further assistance, please let me know!
- Jay
Dropbox Staff
Hi gerry_51, thanks for bringing this to our attention.
You can re-select those folders from the selective sync window in the Dropbox desktop application preferences, by following these steps.
If you need any further assistance, please let me know!
Thank you, Jay. Worked like a charm. ✅ I should keep the app in mind in such situations.
- Jay
No worries, glad to have helped out. Enjoy your week!
