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Forum Discussion
How to I effectively and ultimately unsync a folder
Hi,
I accidentally sync a folder that makes my dropbox full. Now I need to unsync it following these steps:
Open your Dropbox desktop app preferences.
Click the Sync tab.
Under Selective S...
peter05 wrote:
My dropbox Windows app keeps syncing until it gets to the storage limit. I then try to delete some unused files in the unwanted syncing folder and since that folder is "my PC" with files keeping in and out, Dropbox keeps syncing and I keep deleting again and again.
You have the computer backup feature enabled.
Also, Selective Sync is used to remove folders from your computer while leaving them in your Dropbox account online. It's meant to save hard drive space; not space in your account.
Mod note: edited to update link in post [last update 2023]
Megan
Dropbox Staff
Dropbox StaffHey Rsync, welcome to our Community!
The best way to remove content safely is to first sign out of the app, then uninstall it. Once that is done, they can delete any Dropbox content off of the device.
If they had enabled our computer backup feature, they might want to disable this too.
As for any files that might get deleted, they should be recoverable for some time depending on your account's plan. Can you check your subscription here and let me know?
Keep me posted.
The best way to remove content safely is to first sign out of the app, then uninstall it. Once that is done, they can delete any Dropbox content off of the device.
If they had enabled our computer backup feature, they might want to disable this too.
As for any files that might get deleted, they should be recoverable for some time depending on your account's plan. Can you check your subscription here and let me know?
Keep me posted.
It seems that the my PC Documents folder has appeared in my Dropbox account causing ALL my files to be visible in Dropbox instead of those I choose to be visible. The Backup checkbox is selected because Carbonite uses it to identify the folder for backup purposes. Is there a way to turn off the mirroring of my Documents folder without deselecting "Backup"?
- Hannah
Hey Hector L, thanks for the nudge here.
I'm not entirely sure how this third party service is interacting with Dropbox, however, the only way to turn off our backup feature, is to follow the steps in this article.
I hope this helps.
