You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

mepeter13's avatar
mepeter13
New member | Level 2
6 years ago

How do I turn off the badge?

I work across a couple different computers, and so keep all my files on dropbox.  I can see the benefits of the badge, but I'm getting really tired of clicking "hide" every single time I open a docum...
desktop
Setting up the apps
sync
emilymm's avatar
emilymm
New member | Level 2
6 years ago

I have selected "never show" in preferences, but I still get the badge popping up every time I open a document (see attached screenshot). It is annoying to have to click "hide" on the badge every time I open a document. Do you have any ideas as to how to actually make the badge "never show"?

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hey there emilymm, 

    Could you try the following steps and see if they do the trick?

    • Enable Accessibility for Dropbox from your Mac's Preferences/Settings page. 
    • Enable the Dropbox badge. 
    • Apply the settings. 
    • Disable the Dropbox badge. 
    • Apply the settings. 
    • Disable Accessibility. 

    Let me know how it goes!

    • GenevieveHubble's avatar
      GenevieveHubble
      New member | Level 2
      6 years ago

      Thank you! This worked for me after the other suggestions hadn't.

      :)

    • emilymm's avatar
      emilymm
      New member | Level 2
      6 years ago

      Yes, thank you, Luis! This has finally turned the badge off for me.

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        Glad I could help, peeps! 

        If you have any other questions in the future, don't hesitate to get back to us. In the meantime, have a wonderful day ahead! :innocent:

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