You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
stashtvm
6 years agoHelpful | Level 5
How can I go about re-linking an existing Dropbox folder stored on a separate drive?
I am reinstalling windows 7 and my old dropbox folder is on a seperate storage drive so hasn't been deleted by the instalation process. When I reinstall the dropbox software it wont let me use the ol...
- 6 years agoHi thanks for the reply, have managed to sort it by creating a folder with exactly the same name as my old folder and windows merged them and now all my files are being indexed now
Jane
Dropbox Staff
Hey MFNL, kindly note that I moved your inquiry under this discussion, as I had previously posted some steps that could be helpful regarding the task at hand.
Please have a look my suggestions at your earliest convenience & let me know how you get on with these steps or if you have further questions in your next reply here. Thanks & enjoy the rest of your day until we talk again Maria!
MFNL
6 years agoExplorer | Level 4
Dear Jane,
it is all working according to your suggestions. Sorry I missed the previous conversation and thank you for sorting it out.
Bests
- Jane6 years agoDropbox Staff
Fantastic MFNL; happy to hear this has been sorted for you now! Happy Dropboxing ahead Maria & don't hesitate to ping us back here if you need further assistance in any way; we're just a post away. Take care until we talk again & have a relaxed Friday ahead! 🤓
- MFNL6 years agoExplorer | Level 4
a great friday and weekend to you too!
:-)
- Search4f6 years agoNew member | Level 2Good morning
When I attempt to tell dropbox old folder it won’t let me tells me that folder already exists- Daphne6 years agoDropbox Staff
Good day to you too Search4f, thanks for joining us here!
It sounds like you might be doing this with these steps through the desktop app preferences, is that right?
If so, you'll need to unlink your account from the desktop app and when you sign back in, you can click the "Advanced settings" option to choose the existing folder location.
I hope this helps, let me know if you have any other questions!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!