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Forum Discussion
Get rid of preview pane in iPad app!
New iOS version today says I can now get rid of the Preview pane but HOW? Waited so long for this and now I can't work out how to do it!!
Hi Ian,
The feature is still rolling out. You'll see it soon as a X button in the top left of the preview pane.
I have an iPad Pro. When I would go to the Files menu in the past, I used to be able to maximize it. It would completely open up and fill the screen. But now it stays off to the left side in a minimal form and won't expand at all. I can't read my files or folder names, and it's driving me nuts. I try to tap in the open space near the top, but it's completely unresponsive. See attached picture. Was this a programming change in the app? If so, then WHY??? Doesn't makes any sense to change that feature. If not, then what the heck is happening? I really need this fixed ASAP, please.
File Menu Won’t Maximize
Lusil
Dropbox Staff
Dropbox StaffHey there Matt_Macgyver, thanks for reaching out to us about this.
Initially, please note that I removed some personal info included in your screenshot for privacy purposes as per Community Guidelines.
From what I understand, you're unable to expand the right side of your preview as you used to previously.
I've moved your post here where other users also report the same feedback.
As @Walter and @Fiona have mentioned, our team is aware and they are looking into this.
Let us know if you have any other questions in the meantime!
I am using iPad pro and having same [profanity removed as per Community Guidelines] problem. It is really disappointing to see that you people couldn't solve it even after month. What a [profanity removed]? You need more than a month just for a close button? If you can't give that close button back at least remove that [profanity removed] preview pane altogether as it is no much use. I am using a paid subscription and already decided not to renew is once the subscription period is over. Many other customers will do the same if you behave this much lazy to solve problems.
I agree, hugely frustrating
Yeah, I also am a paying subscriber. Dropbox should abate the fee for the service until they fix the issue. Are we, the customers, supposed to suffer without recompense because Dropbox has become a faulty product?
Yeah, I have been a subscriber for years, and will be terminating and moving to a service that:
1) Doesn't force a brain-dead comments page on me,
2) Allows me to list what files I have saved, [This is impossible in the current iPad app]
3) Responds usefully to customers, instead of stonewalling behind a bunch of flannel, which is what is happening in this thread.
I have used DropBox for years, but the latest changes have made it unusable for managing and actually using a large collection of files on an iPad, which kinda seems like a key use case.
Best Wishes,
Jonathan
Thank you for the helpful feedback.
- Fiona
Hi Matt_Macgyver. Our comments are in previous pages of this thread. You can navigate to the first page of this thread and review it from the beginning by clicking the number 1, at the bottom or the top of the each Community discussion. Get back to us with any feedback or questions. Thanks!
