You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Ian_A6
7 years agoCollaborator | Level 9
Get rid of preview pane in iPad app!
New iOS version today says I can now get rid of the Preview pane but HOW? Waited so long for this and now I can't work out how to do it!!
- 7 years ago
Hi Ian,
The feature is still rolling out. You'll see it soon as a X button in the top left of the preview pane.
Matt_Macgyver
6 years agoExplorer | Level 4
I have an iPad Pro. When I would go to the Files menu in the past, I used to be able to maximize it. It would completely open up and fill the screen. But now it stays off to the left side in a minimal form and won't expand at all. I can't read my files or folder names, and it's driving me nuts. I try to tap in the open space near the top, but it's completely unresponsive. See attached picture. Was this a programming change in the app? If so, then WHY??? Doesn't makes any sense to change that feature. If not, then what the heck is happening? I really need this fixed ASAP, please.
- Lusil6 years agoDropbox Staff
Hey there Matt_Macgyver, thanks for reaching out to us about this.
Initially, please note that I removed some personal info included in your screenshot for privacy purposes as per Community Guidelines.
From what I understand, you're unable to expand the right side of your preview as you used to previously.
I've moved your post here where other users also report the same feedback.
As @Walter and @Fiona have mentioned, our team is aware and they are looking into this.
Let us know if you have any other questions in the meantime!
- Cmahesh6 years agoNew member | Level 2
I am using iPad pro and having same [profanity removed as per Community Guidelines] problem. It is really disappointing to see that you people couldn't solve it even after month. What a [profanity removed]? You need more than a month just for a close button? If you can't give that close button back at least remove that [profanity removed] preview pane altogether as it is no much use. I am using a paid subscription and already decided not to renew is once the subscription period is over. Many other customers will do the same if you behave this much lazy to solve problems.
- blahblah156 years agoNew member | Level 2
I agree, hugely frustrating
- Matt_Macgyver6 years agoExplorer | Level 4
Thank you for the helpful feedback.
- Matt_Macgyver6 years agoExplorer | Level 4
- Fiona6 years agoDropbox Staff
Hi Matt_Macgyver. Our comments are in previous pages of this thread. You can navigate to the first page of this thread and review it from the beginning by clicking the number 1, at the bottom or the top of the each Community discussion. Get back to us with any feedback or questions. Thanks!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!