You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Ian_A6
7 years agoCollaborator | Level 9
Get rid of preview pane in iPad app!
New iOS version today says I can now get rid of the Preview pane but HOW? Waited so long for this and now I can't work out how to do it!!
- 7 years ago
Hi Ian,
The feature is still rolling out. You'll see it soon as a X button in the top left of the preview pane.
Fiona
Dropbox Staff
Hello wonton46! :taco:
Welcome to Community and thanks for reporting the issue you are facing here.
What version of Dropbox you have there?
How much space is left in your iPad device?
As a first step please reboot your device and let me know if things get better after that.
Thank you! :nerd:
wonton46
6 years agoExplorer | Level 4
I have rebooted the iPad. There is 231 GB space available and I am using 158.2.6 version of Dropbox.
- Fiona6 years agoDropbox Staff
Thank you for the additional info.
If rebooting didn't fix it, next step is to reinstall. No worries, reinstalling the application will not affect your files.
Let me know if the issue persists.
- wonton466 years agoExplorer | Level 4
I deleted Dropbox and reinstalled and still have the same issue :(
- Fiona6 years agoDropbox Staff
Thank you for getting back to me about this. Is the "x" missing completely or just not responding?
Can I reach out to you via email to further check on this please?
I can use the address you have associated with your account in Community.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!