You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ian_A6's avatar
Ian_A6
Collaborator | Level 9
7 years ago

Get rid of preview pane in iPad app!

New iOS version today says I can now get rid of the Preview pane but HOW? Waited so long for this and now I can't work out how to do it!!
Mobile
Setting up the apps
  • Maple's avatar
    Maple
    7 years ago

    Hi Ian,

     

    The feature is still rolling out. You'll see it soon as a X button in the top left of the preview pane.

wonton46's avatar
wonton46
Explorer | Level 4

Since updating my iPad Pro to iOS 13.1, I have been unable to close the pop-up window on the right pane. There used to be an 'x' to close the window but not anymore.  Consequently I am unable to allow the list of files to be full screen. Any suggestions? Thank you.

Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hello wonton46! :taco:

Welcome to Community and thanks for reporting the issue you are facing here. 

What version of Dropbox you have there? 

How much space is left in your iPad device?

As a first step please reboot your device and let me know if things get better after that.

Thank you! :nerd:

  • wonton46's avatar
    wonton46
    Explorer | Level 4
    6 years ago

    I have rebooted the iPad. There is 231 GB space available and I am using 158.2.6 version of Dropbox. 

    • Fiona's avatar
      Fiona
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Thank you for the additional info. 

      If rebooting didn't fix it, next step is to reinstall. No worries, reinstalling the application will not affect your files. 

      Let me know if the issue persists. 

      • wonton46's avatar
        wonton46
        Explorer | Level 4
        6 years ago

        I deleted Dropbox and reinstalled and still have the same issue :(

  • GeoC1010's avatar
    GeoC1010
    Helpful | Level 6
    6 years ago

    I have same problem! 

    iPad 6th generation

    iOS V13.1.3

    Dropbox 162.2.6

    The "X" to close the preview pane has disappeared. 

    How do I get it back?

    Thanks

     

    • Edward W.10's avatar
      Edward W.10
      Helpful | Level 7
      6 years ago
      Why can’t we hide the preview pane any more? It seems like this ability was taken away a few versions ago. This is horrible. It’s all but impossible to manage files with evenly slightly long file names.
      • Random4423's avatar
        Random4423
        Explorer | Level 4
        6 years ago
        I agree, it was a feature I really appreciated, when I’m done with a file I would close it and navigate to other folders in full screen mode, now I can’t do either of those things. I can’t even read my folder names because the side navigation bar is too small. I really hope this is fixed soon.

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