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Forum Discussion

Michelle J.6's avatar
Michelle J.6
New member | Level 1
10 years ago

Files won't open - what can I do?

With the exception of 2 of my picture files, I am unable to open any of them. Why can't I access my pictures. I am very, very upset about this and need a solution. Please help!!! I never deleted thes...
Desktop
File access
Setting up the apps
Web
DaveC2's avatar
DaveC2
New member | Level 1
10 years ago

If the web site isnt showing you previews of your pictures, then the files are likely been modified by something, could be a virus or that ransom ware that encrypts all your files.

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