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Forum Discussion
Error message appears when trying to open folders on the Dropbox site
On Os operating system, on web, I go to dropbox and try to open my folders. Then I get an error message "Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.". I have restarted my computer but still get the error message.
- Jay
Dropbox Staff
Hi kladdbrown, thanks for bringing this to our attention.
As it sounds like you're trying to access your account on the Dropbox site, could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Let me know how it goes!
