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Forum Discussion
Error 500 when trying to open Dropbox Paper - June 2018
Anyone get an answer on this... I'm having same issues. About to give up
- [UPDATE] Paper is back up! Thanks all of you who reported
Walter
Dropbox Staff
Dropbox StaffHey there inciteimages - sorry to hear you're having issues while using Paper.
Have you tried this on another network?
Moreover, could you be so kind and try accessing Paper from another browser ( such as Safari, Mozilla Firefox, or Chrome) or on an incognito window (private browsing on Safari) and let me know if this persists?
Another thing I would do if I were you would be to clear my browser's cache memory Should you find this persists on several browsers and on an incognito window (without any web extensions or plugins) please go ahead and log a ticket with our team letting them know about this.
Hope this helps and please keep me posted!
Hi. Tried incognito window, alternate browsers, disconnecting, reconnecting etc etc ...without the ability to work offline and with continuing issues I had to give up. Moved back to Mac Pages... and I was able to invite outside users to collaborate. If only I had a proper cross platform solution... I had high hopes for Paper. Hopefully the bugs will get ironed out and if so... drop me a line :-)
