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JB18's avatar
JB18
New member | Level 2
7 years ago

Error 400 on signing in

I have a new phone and am trying to access dropbox for the first time on it.  When I try to log in it gives me an error.  "Sign in Failed.  The operation couldn't be compelted. (dropbox.com error 400...
Desktop
Error Messages
Setting up the apps
  • Ed's avatar
    Ed
    7 years ago

    [update]

     

    Issue resolved :white_check_mark:

     

    Hi all

    Thanks for all reports and apologies for not replying sooner. Thanks @mark for pointing me here. Can you let me know if the issue persists?

     

    TreyInSD thx for informing this is working on your end!

Wood_Black's avatar
Wood_Black
Helpful | Level 5
Woke up and now I’m back in. Happy it’s working but it absolutely sucks because I really needed to access my files last night.
TreyInSD's avatar
TreyInSD
Explorer | Level 4
7 years ago
It’s not working
  • Wood_Black's avatar
    Wood_Black
    Helpful | Level 5
    7 years ago
    I did delete and reinstall it but that was only on the iPhone. It’s working again on both devices.
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      7 years ago
      Sounds like theres been a slight downtime overnight.

      Pleased its all sorted.

      TreyInSD - could you try a reboot of your devices and try again? If that doesnt work I suggest logging a ticket at support - www.dropbox.com/support which you can then track at http://dropbox.zendesk.com
      • TreyInSD's avatar
        TreyInSD
        Explorer | Level 4
        7 years ago

        Seems that was the problem.  Account server must have been down.  All good now.  Thx for your help.

         

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