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Forum Discussion
Dropbox Won't Start - Stuck on Connecting / Starting
Out of the blue, Dropbox stopped syncing on Monday and now, it won't even connect and gets stuck on starting. It sometimes gives me an error that there is no internet connection (and there is). I've ...
Hi Walter - None of those things worked. I was however out of the office for a few days and it looks like Dropbox updated to a new version and it now lets me sign in and has re-synced. It's back working again. Looks like the team at Dropbox fixed whatever was causing the issue. Thanks!
Hey, I have a major issue, where my dropbox desktop app. thinks I am offline, and there seems to be no way I can start up the app, let alone sign in. Anyone else had this?
Many thanks, Leila
Megan
Dropbox Staff
Dropbox StaffThanks for posting today LeilaDunningProjects! Let's see what we can do here.
As a first step, can you let me know the OS installed on your device?
Also, what is the syncing status of the app?
Let me know more.
As a first step, can you let me know the OS installed on your device?
Also, what is the syncing status of the app?
Let me know more.
Hi Lori!,
Thanks so much. I have Mac OS Big Sur — 11.2.3 (20D91)
Oh, and there is no syncing status, the the dropbox syncing status Icon is going around and it says 'waiting to be linked to an account', but I can't sign in.... catch 22
- Megan
Hi LeilaDunningProjects!
It sounds like you're using the beta version of the Dropbox desktop application.
I'd suggest you go into your account settings on the Dropbox website and turn Early releases off.
After that, install one of the stable builds of the Dropbox application.
