You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JoshO
2 years agoHelpful | Level 5
DropBox will not show any files
I'm running android 14 on a Google Pixel and after the most recent update I can no longer see any files. My admin looked and said I still am part of the group. I deleted and redownloaded the app, and ...
- 2 years ago
So far, it looks like that solved the problem of the files not showing and those annoying update screens. Thank you.
Hopefully, that solves JoshO's problem too.
Hannah
Dropbox Staff
Hey BrianF23, there's actually a new version of the app for Android out at the moment (352.2.2); would you mind updating to it and letting us know if you get the same behavior?
BrianF23
2 years agoNew member | Level 2
So far, it looks like that solved the problem of the files not showing and those annoying update screens. Thank you.
Hopefully, that solves JoshO's problem too.
- JoshO2 years agoHelpful | Level 5It did 🤘👍. Had to go all the way into the play store and click on it to even get the option for update. Wierd, would have thought it would download all the updates when I deleted and redownloaded yesterday 🤷:male_sign:
Thank you guys - Hannah2 years agoDropbox Staff
I'm very happy to hear that the issue was resolved for you, guys!
If you need anything else, don't hesitate to let us know.
Have a great day!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!