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Forum Discussion

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
Hi there, denebarry. 
 
In general, GPU usage is needed for the desktop’s app functionality. However, in order to gain more context on your query, I’ve made sure to send you an email to the email address associated with your Forum profile so as to have a better understanding of the behavior you’re experiencing. 
 
Thanks in advance! :grinning:
xevolutionBR's avatar
xevolutionBR
New member | Level 2
6 years ago

Hi Lusil , Can I get this email that you sent @denebarry. 

even i would like to know why does dropbox need Nvidia GPU.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hi there xevolutionBR, 
     
    In general, the desktop app uses GPU processes to function accordingly. However, before moving this discussion to email, could you please elaborate on the behavior you’re experiencing a bit? For example:
    • Is the desktop app running slowly or slowing down processes for you?
    • Are you seeing any errors?
    Any screenshots (without personal info) would also be very helpful so as to have a better understanding of your query. 
     
    Thanks in advance!
    • xevolutionBR's avatar
      xevolutionBR
      New member | Level 2
      6 years ago

      I am not facing any issues with Dropbox, but just being regularly curious.

      I noticed that dropbox is using GPU, and got excited to think on how can an application utimilize a GPU for non-graphical tasks.

      Also got a bit of concern(atleast on my end), wondering if my GPU is being consumed by something I am not aware of.

       

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        Hi there xevolutionBR, apologies for the tardy reply. 
         
        I’ve sent you a ticket to the email address that’s connected to your Community profile so that we can have a look into this as a whole. 
         
        When you have the chance, please check your inbox and we’ll take it from there. 
         
        Looking forward to hearing back from you!

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