You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

hamaryu's avatar
hamaryu
New member | Level 1
2 months ago

Dropbox unexpectedly quits on Windows 10.

I have 4 sync computers and 1 cell phone It's normal on the website, it's normal on the cell phone, but two computers and two laptops Even if you synchronize, it will end, and it will end eve...
Desktop
Error Messages
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Sorry to see that you're having this issue, hamaryu.

Can you check this article to see if any of the troubleshooting steps there are helpful?

Keep me posted.

  • hamaryu's avatar
    hamaryu
    New member | Level 1
    2 months ago

     

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hi hamaryu! Hope you don’t mind if I jump in here.

      Before troubleshooting further, can you clarify if you’re currently seeing the small Dropbox icon in your system tray (at the bottom right corner of your screen)? If you do, I’d like you to hover over it and let me know the app version it shows.

      • hamaryu's avatar
        hamaryu
        New member | Level 1
        2 months ago

        처음에는 212.4.5767이
        전혀 전혀 방해가 되지 않았습니다.
        213.3.4408로 업데이트되어
        현재 증상은 Home Computer 1대, Office Computer 1대, Share Computer 1대, 노트북 1대에서 발생하고 있습니다. 
        셀만 구성입니다.

        드롭박스 재시작 누르면 20초 안에 다시 나오고 '닫기' 누르면 완전 꺼져요.
        5년째 쓰고 있는데 처음이라 정말 당황스럽네요

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!