You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

kitaemyoung's avatar
kitaemyoung
New member | Level 2
2 years ago

Dropbox UI scrollbar positioning issue?

I found a strange behavior on my Dropbox.

I used Chrome browser and when I clicked a folder on the left panel, this issue happened.

It does not always happen, only for that specific folder, Food.

Does anyone experience similar issues?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi kitaemyoung, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this occurs there?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    Keep me updated with any progress!

    • kitaemyoung's avatar
      kitaemyoung
      New member | Level 2

      It also happens on Chrome incognito tabs and Microsoft Edge for some folders.

       

      It does not happen on FireFox browser.

       

      I found that On FireFox browser when I clicked a folder on the left panel, it moved to the top of the left panel.

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        What OS version are you currently running on your device?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!