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Forum Discussion
Sam Toor
8 months agoHelpful | Level 6
Dropbox Showing Unplugged while my hard drive is still connected
Hi, my dropbox desktop app showing UNPLUGGED while its still connected. I'm using unlimited Auto backup plan but its not syncing anymore. I try to reinstall the dropbox app, connecting disconnect...
Sam Toor
Helpful | Level 6
Hi, I mentioned above that I try connecting and disconnecting the device
Sam Toor
8 months agoHelpful | Level 6
I mentioned everything as these are generic things
- Jay8 months agoDropbox Staff
Could you try disconnecting the drive, rebooting the device entirely, and then reconnecting it?
Are you using the external drive on the same machine you originally set up this backup?
- Sam Toor8 months agoHelpful | Level 6
Yes, there is not option to reboot the EXTERNAL DRIVE but I have only used it on my pc only. is there any issue on loging the account on multiple PCs? I didn't used it except on one device only
- Jay8 months agoDropbox Staff
If you were to connect the external drive to another computer, and attempt to back it up, it would be registered as a new backup entirely, and wouldn't just update the existing backup.
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