You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

GollyRojer's avatar
GollyRojer
Collaborator | Level 9
7 years ago

Dropbox Re-installation Won't Use Previous Folder

McAfee found a virus in Dropbox file win32api.cp35-win32.pyd and couldn't quarantine it, so I uninstalled Dropbox and re-installed it. The file is clean now, but I need Dropbox to use the folder it w...
  • Walter's avatar
    7 years ago

    Hey there GollyRojer - sorry to hear about this.

    You should have gotten an "Advanced" option when re-installing our software on your computer normally which in turn would enable you to point your Dropbox Folder to your pre-existing one. Did you see that at all? 

    When you re-install the Dropbox software and you do not want to re-download all of your files from the server, you need to choose the "Advanced" setup option during the installation process. Then you need to choose the parent folder of the existing Dropbox folder as the location for this new install.

    Let me know what you find and we'll take it from there, if needed that is. Thanks!