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Forum Discussion

giobertelli's avatar
giobertelli
Explorer | Level 3
2 years ago

Dropbox on macOS is using too much RAM while just sitting idle

  I checked how much RAM I was using at the moment. The only open apps I have are Safari, HandBrake, Bbedit and Word. Neither of those is using any file hosted on dropbox nor is any app upload...
desktop
Mac
dandid's avatar
dandid
Helpful | Level 7

Mines currently using 8.42Gb! or ram. I dream, of 300mb only. WTH is going on with this app? I'm on a Macbook Pro M3Pro

dandid's avatar
dandid
Helpful | Level 7
29 days ago

I'm now dreaming of 8.42gb 😂, mines at 29.47Gb currently WTH is it doing? don't tell me to upgrade as you know us mac users are all going to leave dropbox as soon as we cant use external drives anymore... 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    29 days ago

    Hey dandid, sorry to hear that.

    Have you checked this article with some possible reasons why this might be happening?

    • giobertelli's avatar
      giobertelli
      Explorer | Level 3
      29 days ago

      None of the listed conditions apply to my specific case. It's still using 5 to 10 times more RAM than any other cloud service syncing app. This is honestly quite annoying.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        29 days ago

        I'd be more than happy to reach out via email, in order for us to have a closer look into this giobertelli.

        Let me know if you'd be okay with that. 

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