You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Graphclipping's avatar
Graphclipping
Helpful | Level 6
6 years ago

Dropbox offline & online Desktop install problem win 10 (64)

I have a problem several times that when i setup win10 64 bit first 1 day contunie running my pc as well with desktop Dropbox apps. After  1 day suddenly the Desktop Dropbox apps running stop, ther...
Desktop
Setting up the apps
  • Graphclipping's avatar
    Graphclipping
    6 years ago

    Hello Dropbox Team

    Some How I installed an antivirus then my problem solved. Great recommendation.
     
    Wtih Best Regards
    Mizan
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey there Graphclipping - sorry to hear you're having issues with installing our application on your computer (correct me if I got this wrong).

At first, can you let me know if you've hard-rebooted your computer to see if this persists?

In addition, can you try the offline installer of our latest stable version (found here: https://www.dropbox.com/downloading?build=75.4.142&plat=win&type=full) and let me know how it goes? If you get an error somewhere along the way, please forward me a screenshot so I can get a better understanding of the matter at hand.

While you're at it, please make sure that there's no antivirus, firewall or even VPN/proxy setting that might be interefering. 

Let me know the results!

  • Graphclipping's avatar
    Graphclipping
    Helpful | Level 6
    6 years ago

    Hello Dropbox Team

    Some How I installed an antivirus then my problem solved. Great recommendation.
     
    Wtih Best Regards
    Mizan

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