We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

K4Unl's avatar
K4Unl
Helpful | Level 6
7 months ago

Dropbox not syncing even after reinstalling

So here's a doozy. I've recently reinstalled my windows. My Dropbox folder was on a secondary drive, so didn't get formatted. I have reinstalled Dropbox, and pointed it to the old dropbox folder....
Desktop
Install
Setting up the apps
Sync
Windows
  • K4Unl's avatar
    K4Unl
    7 months ago

    Hi Walter Thank you for checking in.
    Right before your message i decided to give it another try. Doing the same as i did before:
    Uninstalling, renaming my old folder. Reinstalling, pointing it to the same drive, waiting for it to get done syncing and download, quit dropbox, renamed my old folder again, and started dropbox.

    After indexing my 300k+ files, it suddenly started downloading and uploading. I have no idea what i did differently but i'm happy it worked out.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey K4Unl - sorry to jump in here; are you still having issues with this?

 

If so, could you please send us a screenshot of the app's status and version as shown in your system tray at the moment?

 

Thanks! 

K4Unl's avatar
K4Unl
Helpful | Level 6
7 months ago

Hi Walter Thank you for checking in.
Right before your message i decided to give it another try. Doing the same as i did before:
Uninstalling, renaming my old folder. Reinstalling, pointing it to the same drive, waiting for it to get done syncing and download, quit dropbox, renamed my old folder again, and started dropbox.

After indexing my 300k+ files, it suddenly started downloading and uploading. I have no idea what i did differently but i'm happy it worked out.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Glad to hear you're back up and running K4Unl 

     

    See you around the Community and have a lovely week ahead! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!