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billieraven's avatar
billieraven
Explorer | Level 4
25 days ago

The Dropbox desktop application doesn't appear in my system tray on Windows

Dropbox does not appear in my system tray I have a dropbox app v210.4.4854 on my desktop but it does not activate dropbox in my system tray I can drag the dropbox shortcut from my desktop to my t...
Desktop
Install
Setting up the apps
Sync
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
25 days ago

Hi billieraven, thanks for bringing this to our attention.

 

Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

 

What is the exact version of Windows OS that you're running on your machine?

 

Keep me updated with any details!

  • billieraven's avatar
    billieraven
    Explorer | Level 4
    25 days ago

    I installed from your link but unfortunately now I can't tell if there is a new installation of dropbox as the only thing showing is the taskbar and system tray icon which might the the old that i already had there. Should I uninstall and try again?

    THANK YOU

    Windows OS Build 19045.5011

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      25 days ago

      Is it possible the Dropbox icon is being hidden in the Windows 10 system tray? You can check by using these steps and to unhide the Dropbox icon permanently.

      • billieraven's avatar
        billieraven
        Explorer | Level 4
        25 days ago

        Not hidden, not there BUT

        When I choose which icons should show on the taskbar Dropbox is checked on

  • billieraven's avatar
    billieraven
    Explorer | Level 4
    25 days ago

    plus when I restart my computer I am back where I started with no dropbox icon in system tray, and if I put a file in the dropbox shortcut on my desktop it does not sync with iphone, then if, like before I manually send dropbox to my taskbar, and click on it, then everything syncs. 

    I think I have a sick computer ...

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