You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox not opening after update
Hello. I'm running on Mac OS Monterey 12.6.1 on Macbook Pro mid-2015. Recently updated from 10.12 or something. Everything was running smoothly and then I updated Dropbox, following an update notific...
Walter Hello ! Here's the report you asked.
As mentionned, I have 1 Go of headroom space in my account device.
Dropbox works fine on my phone and my other computer, but not the one I'm using now, which I gave the details for in my previous post.
Every device shows up on "Security", no problem.
Thanks !
bn.BUILD_KEY: Dropbox
bn.VERSION: 163.4.5456
bn.constants.WINDOWS_SHELL_EXT_VERSION: 57
bn.is_frozen: True
machine_id: 52762fa4-bc34-5293-bc2a-c9e5f3120847
pid: 79985
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='PLS', pw_passwd='********',
pw_uid=501, pw_gid=20, pw_gecos='PLS', pw_dir='/Users/PLS-1',
pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='PLS',
pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='PLS', pw_dir='/
Users/PLS-1', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*',
gr_gid=20, gr_mem=['root', 'macports', 'macbook', '_nsurlstoraged',
'_serialnumberd'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*',
gr_gid=20, gr_mem=['root', 'macports', 'macbook', '_nsurlstoraged',
'_serialnumberd'])
DYLD_LIBRARY_PATH: None
cwd: '/' real_path='/'
mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0
HOME: '/Users/PLS-1'appdata: '/Users/PLS 1/.dropbox/instance1'
real_path='/Users/PLS 1/.dropbox/instance1' mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20dropbox_path: '/Users/PLS-1/Library/CloudStorage/Dropbox'
real_path='/Users/PLS-1/Library/CloudStorage/Dropbox' mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-
packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/
Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found
parent not foundtempdir: '/var/folders/by/g0b5ck310bz4vjrm869fq9q00000gn/T'
real_path='/private/var/folders/by/g0b5ck310bz4vjrm869fq9q00000gn/T'
mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last): File "dropbox/client/main.pyc", line 803, in wrapper
File "dropbox/client/main.pyc", line 6266, in finish_dropbox_boot
File "dropbox/client/message_queue.pyc", line 306, in _wrapped
File "dropbox/client/main.pyc", line 5793, in_init_components_for_account
File "dropbox/client/main.pyc", line 5717, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 225, inmake_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc",line 245, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 322, in __init__
File "dropbox/client/gandalf/legacy.pyc", line 296, inadd_on_changed_callback
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 473, in _update_feature_configs
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_thin_client.pyc", line 286, in UpdateFeatureConfigForFswRules
File "dropbox/sync_engine/nucleus/thin_client/fp_client.pyc", line236, in __getattr__
dropbox.sync_engine.nucleus.thin_client.exceptions.NucleusConnectionTi
meoutError: Nucleus clients are not running. Connection error: Error
Domain=com.dropbox.fileprovider.error Code=5 "(null)"
UserInfo={NSUnderlyingError=0x6000018475d0 {Error
Domain=NSCocoaErrorDomain Code=4097 "Error while sending
fetchServicesForItemID:completionHandler:"
UserInfo={NSDebugDescription=Error while sending
fetchServicesForItemID:completionHandler:,
NSUnderlyingError=0x60000188dbf0 {Error Domain=NSCocoaErrorDomain
Code=4097 "connection from pid 80125 on anonymousListener or
serviceListener" UserInfo={NSDebugDescription=connection from pid
80125 on anonymousListener or serviceListener}}}}}
