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Forum Discussion

jasonnaylor's avatar
jasonnaylor
Helpful | Level 6
5 years ago

Dropbox move (change folder location) failed, now Dropbox shows/thinks it's running on both drives

OS: Windows   Executed a Dropbox "Move" , i.e. change the "Dropbox Folder Location" to move it to another hard drive (I needed to upgrade my H/D to a larger drive). I've done this once before suc...
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  • jasonnaylor's avatar
    jasonnaylor
    5 years ago

    YES! This worked perfectly as hoped.

     

    So in essense:

    1) Somehow the original Move failed - and it left behind half a Dropbox folder.

    2) I renamed it and tried again

    3) This succeeded, and I've now got Dropbox on my new larger T:\

     

    Thanks!

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff

Thanks for the screenshot, jasonnaylor. 

 

Hmm, could you try copying the files from second Dropbox folder back to the original one, deleting the new Dropbox folder (in T:\), and then trying to move the Dropbox folder once more?

 

Let me know how that goes, cheers!

jasonnaylor's avatar
jasonnaylor
Helpful | Level 6
5 years ago

YES! This worked perfectly as hoped.

 

So in essense:

1) Somehow the original Move failed - and it left behind half a Dropbox folder.

2) I renamed it and tried again

3) This succeeded, and I've now got Dropbox on my new larger T:\

 

Thanks!

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Glad to hear that you were able to resolve this in the end, jasonnaylor - awesome work with the troubleshooting!

     

    If anything else comes up in the future, don't hesitate to get back to us. 

     

    In the meantime, have a lovely day ahead!

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