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Forum Discussion
jasonnaylor
5 years agoHelpful | Level 6
Dropbox move (change folder location) failed, now Dropbox shows/thinks it's running on both drives
OS: Windows
Executed a Dropbox "Move" , i.e. change the "Dropbox Folder Location" to move it to another hard drive (I needed to upgrade my H/D to a larger drive). I've done this once before suc...
- 5 years ago
YES! This worked perfectly as hoped.
So in essense:
1) Somehow the original Move failed - and it left behind half a Dropbox folder.
2) I renamed it and tried again
3) This succeeded, and I've now got Dropbox on my new larger T:\
Thanks!
jasonnaylor
Helpful | Level 6
Hey there Lusil, thanks for the response.
I was trying to move Dropbox from R:\ to T:\, so there is absolutely space available:
Looks like Dropbox thinks its on the R:\ (the original drive):
So all looks normal.
Except on the T:\ I see this:
Lusil
5 years agoDropbox Staff
Thanks for the screenshot, jasonnaylor.
Hmm, could you try copying the files from second Dropbox folder back to the original one, deleting the new Dropbox folder (in T:\), and then trying to move the Dropbox folder once more?
Let me know how that goes, cheers!
- jasonnaylor5 years agoHelpful | Level 6
YES! This worked perfectly as hoped.
So in essense:
1) Somehow the original Move failed - and it left behind half a Dropbox folder.
2) I renamed it and tried again
3) This succeeded, and I've now got Dropbox on my new larger T:\
Thanks!
- Lusil5 years agoDropbox Staff
Glad to hear that you were able to resolve this in the end, jasonnaylor - awesome work with the troubleshooting!
If anything else comes up in the future, don't hesitate to get back to us.
In the meantime, have a lovely day ahead!
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