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Forum Discussion
Dropbox move (change folder location) failed, now Dropbox shows/thinks it's running on both drives
OS: Windows
Executed a Dropbox "Move" , i.e. change the "Dropbox Folder Location" to move it to another hard drive (I needed to upgrade my H/D to a larger drive). I've done this once before suc...
YES! This worked perfectly as hoped.
So in essense:
1) Somehow the original Move failed - and it left behind half a Dropbox folder.
2) I renamed it and tried again
3) This succeeded, and I've now got Dropbox on my new larger T:\
Thanks!
Lusil
Dropbox Staff
Dropbox StaffHey jasonnaylor, thanks for reaching out to us.
It sounds like the hard drive you're trying to move the Dropbox folder to doesn't have enough space available to add it.
Could you check how large your Dropbox folder is and how much storage is left in your hard drive?
Also, before deleting either one of the Dropbox folders, could you check desktop app's settings and see the location it reports?
Does it show the original or the desired location?
Keep me posted!
Hey there Lusil, thanks for the response.
I was trying to move Dropbox from R:\ to T:\, so there is absolutely space available:
Looks like Dropbox thinks its on the R:\ (the original drive):
So all looks normal.
Except on the T:\ I see this:
- Lusil
Thanks for the screenshot, jasonnaylor.
Hmm, could you try copying the files from second Dropbox folder back to the original one, deleting the new Dropbox folder (in T:\), and then trying to move the Dropbox folder once more?
Let me know how that goes, cheers!
YES! This worked perfectly as hoped.
So in essense:
1) Somehow the original Move failed - and it left behind half a Dropbox folder.
2) I renamed it and tried again
3) This succeeded, and I've now got Dropbox on my new larger T:\
Thanks!
