You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
mwdiers
3 years agoHelpful | Level 5
Dropbox macOS Beta (fileproviderd based Dropbox) is an absolute nightmare!
I made the mistake of opting in to the Dropbox beta which is based on macOS fileproviderd integration, which the update notice insisted was perfectly safe. It is anything but. For the record, I am on...
Megan
Dropbox Staff
Hey mwdiers, I hope you're doing well!
Your feedback regarding our app has been very valuable and I will endeavor to make sure your voice is heard.
I'll forward your feedback to the appropriate areas so we can continue to improve.
Thanks a bunch!
ilya1
3 years agoHelpful | Level 6
Honestly I am so mad with Dropbox rigth now. After YEAR OR USING IT, THE BETA VERSION SUCKS on Mac, and NONE OF MY FILES APPEAR THERE
I NEED A QUICK SOLUTION OR CANCELING THE ACCOUNT AND NEVER EVER COME BACK
- Nancy3 years agoDropbox Staff
Hi ilya1, I’m really sorry to hear about this.
Can you please clarify what’s the syncing status of your Dropbox app at the moment?
Also, if you can provide some more details on what’s happening exactly, that’d be great. For example, have you checked the Library of your Mac device? Do you see any of your Dropbox files there perhaps?
Thanks in advance!
- ilya13 years agoHelpful | Level 6
Hi Nancy, Yes, I have checked the location section on my Mac Air M1, dropbox has a "?" mark next. and simply all the folders are there but no content at all
- Megan3 years agoDropbox Staff
Hi ilya1, it looks like your app is still syncing.
Can you check the syncing status, and send me a screenshot of what you see there?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!