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Forum Discussion

mwdiers's avatar
mwdiers
Helpful | Level 5
3 years ago

Dropbox macOS Beta (fileproviderd based Dropbox) is an absolute nightmare!

I made the mistake of opting in to the Dropbox beta which is based on macOS fileproviderd integration, which the update notice insisted was perfectly safe. It is anything but. For the record, I am on...
Desktop
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Mac
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Janesco, thanks for bringing this to our attention.

 

The files that are trying to sync, are they based in different folders or the same folder?

 

This will help me to assist further!

Janesco's avatar
Janesco
Explorer | Level 4
3 years ago

in different folders. Folders are completely out of sync. Forcing them to download offline is also doing nothing.

 

I deleted and tried to revert to common app instead of beta resulting in total failure.

Now in contact with support but solution provided is also not solving the issue.

Waiting on the response of support how to continue

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Thanks, since you're already in contact with the support team directly, they'll be able to provide more specific support to your device and account.

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