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Forum Discussion
DropBox Locks Up System While Syncing (Linux)
For the last several days, every time I start my Linux system (Ubuntu 22.04) it locks up after a few minutes. DropBox appears to be the cause. It loads on startup and a few minutes into syncing the w...
Hi notredruide,
Try following list of commands:
killall dropbox sudo apt-get purge dropbox rm -rf ~/.dropbox* wget https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb sudo apt-get update sudo apt-get install $(realpath dropbox_2020.03.04_amd64.deb) rm dropbox_2020.03.04_amd64.deb
sudo apt-get update sudo apt-get upgrade dropbox start -iExecute the commands one by one in the order as shown. If some error brings up at some point post exact steps as they appear in the terminal together with the error message.
Hope this helps.
Jay
Dropbox Staff
Dropbox StaffHi notredruide, thanks for bringing this to our attention.
Could you try reinstalling the app, without uninstalling it first, to see if this helps?
Keep me updated with any progress!
Thanks Jay. Sorry for the late reply but I have not received any notifications that anyone had responded to my post. I tried reinstalling Dropbox over the top of the existing installation but have been unable to do so. Searching for Dropbox in Ubuntu Software produces a spinning wheel, and so does downloading the file and attempting to open it with Software Install. This is obviously an Ubuntu problem but instead of trying to troubleshoot it I am going to go ahead and try DerSpitz's solution.
Thanks Jay. Unfortunately I seem unable to reinstall Dropbox on my Linux installation at the moment. If I open Ubuntu Software and search for Dropbox, I just get a spinning propeller thingie. If I download the latest version and right click Open With / Software Install, I get a window that says "loading application details," and nothing happens. If I try the command line (sudo apt install dropbox), I get "Package 'dropbox' has no installation candidate." Is there a repository I need to install? Anyway, pending further suggestions on that front I'm going to dry using cpulimit as recommended by DerSpitz.
Hallo,
versuche doch bitte mit "sudo apt install gdebi" den paketinstaller "Gedbi" zu installieren. Dieser kann deine Original-Dropbox....den prüfen und zeigt dir vielleicht fehlende Pakete oder die Ursache der Fehler an.
DerSpitz
Okay, as suggested by DerSpitz I attempted to use Gdebi to install either dropbox_2020.03.04_amd64.deb or dropbox_2024.01.22_amd64.deb over my existing installation. In both cases Gdebi reported, "Error: Breaks existing package 'nautilus-dropbox' conflict: dropbox ()" I guess this means I should uninstall the existing package and try one of the newer ones? Which package should I install, given that I'm running Ubuntu 22.04? And is there anything I need to do to preserve existing settings etc.?
Hi notredruide,
Try following list of commands:
killall dropbox sudo apt-get purge dropbox rm -rf ~/.dropbox* wget https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb sudo apt-get update sudo apt-get install $(realpath dropbox_2020.03.04_amd64.deb) rm dropbox_2020.03.04_amd64.deb
sudo apt-get update sudo apt-get upgrade dropbox start -iExecute the commands one by one in the order as shown. If some error brings up at some point post exact steps as they appear in the terminal together with the error message.
Hope this helps.
Thanks Здравко, that seems to have worked. I used the "apt" command because I understand "apt-get" has been deprecated. I did get one notification after running "sudo apt update": "Download is performed unsandboxed as root as file '/home/[user]/dropbox_2020.03.04_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)." (Is this because there was already a copy of that file in my home Downloads directory?) Also the last command was unnecessary because Dropbox launched itself and offered to complete the installation by downloading the daemon. When I first did that it reported an error that I forgot to copy but I think it said the file couldn't be verified or the key didn't match -- something to that effect. But when I repeated the process everything seemed to install and it now seems to be working properly. Many thanks, or if I can trust the translator,
Благодаря!
