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ssemel's avatar
ssemel
New member | Level 2
3 years ago

"Dropbox keeps stopping" warning when launching app on Android - reinstall did not fix problem

I have a Pixel 4a (5G) running Android 12 with the most current system update (as of March 9, 2022). Dropbox has always worked flawlessly on this phone as well as my previous phones. Yesterday it sto...
Android
Mobile
Setting up the apps
  • ssemel's avatar
    ssemel
    3 years ago

    Solution from Dropbox support: install the updated app, version 270.2.4. Once I did that, the Dropbox app on my Android works normally again.

ssemel's avatar
ssemel
New member | Level 2

Debra B:

 

Best wishes. I will post the solution I receive from DropboxSupport on this thread once I receive it and once it works.

ssemel's avatar
ssemel
New member | Level 2
3 years ago

Solution from Dropbox support: install the updated app, version 270.2.4. Once I did that, the Dropbox app on my Android works normally again.

  • nyardon's avatar
    nyardon
    New member | Level 2
    3 years ago

    Thank you.

    I delinked my pixel4a from Dropbox account, use Dropbox app.  version 270.2.6 (from the app store), relinked my pixel4a, then it works normally now.

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