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Forum Discussion
Dropbox Issues with Mac OS Mojave
Users on Mac OS Mojave are experiencing an issue with Dropbox, their computers have become extremely slow. It works fine when Dropbox is not running. When Dropbox app is relaunched, it takes about 3...
THANK YOU, firstlooks!
Your instructions finally worked, whereas everything else had failed. More detailed instructions for deleting the hidden folder can be found here:
Yes, and what's worse is that DropBox support is either completely in denial about it or stalling.. or ignoring the issue. This has been going on for a month for us, totally shutting down my ability to work or keep in sync with my team at the office, and my reward for weeks of an open tech support ticket has been useless emails telling me my DropBox has a lot of files in it (yeah, no kidding, and it's been working fine like that for 4 years or more) or instructions to do things I already told them I've done multiple times.
In case it helps anyone, one thing that worked on one of my Macs running Mojave but not the 2nd one I have was to completely start from scratch and NOT try to preserve my existing sync'd DropBox folder (which I could only do b/c I hadn't recently updated files on that machine). Then when I re-synced to my account I chose online-only instead of local file sync'ing, and that has so far been working. However, doing the same thing on a 2nd Mac (at work) didn't work and it's still doing the sync'ing forever thing and I have 100's of un-sync'd files as a result. So yeah, good luck with that but maybe you'll get lucky.....
Oh, and the other joyous thing we've run into is that even when the "be part of the beta program/early updates" thing is unchecked in our account, DropBox STILL updates us to a beta .3 version (.4 is the stable version for any build series FYI) every time, meaning we can never really test a previous stable .4 version. Fun fun fun.
DropBox, you guys need to fix this madness or you're going to lose a lot of Mac-based customers. This has been terribly handled across the board and it's causing a lot of lost productivity.
y Same problem here. Dropbox works perfectly in High Sierra, stalls at Checking for changes under Mojave. Tried unlinking and relinking, reinstalling, renicing, disabling/enabling LAN sync, etc. No joy anywhere.
Same here, checking for changes - hasn't sync'd in 2 weeks. Reinstalled, relinked, no difference
I gave up: not working on Mojave, hence not using Dropbox anymore
I seem to have solved this, but it took a lot of effort, and I'm not sure what worked. This seems to have done it:
Unlink the computer and delete the Dropbox app.
Rename the ~/Dropbox folder (or copy it somewhere else).
Delete all the files in the hidden ~/.Dropbox folder.
Then download Dropbox and let it download all your files. You can interrupt the download and copy some or all of the files from the original (renamed or moved) Dropbox folder to save time downloading.
After I did this, Dropbox seems to be working normally again.
