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Andrew O.10's avatar
Andrew O.10
New member | Level 2
7 years ago

Dropbox Issues with Mac OS Mojave

Users on Mac OS Mojave are experiencing an issue with Dropbox, their computers have become extremely slow. It works fine when Dropbox is not running. When Dropbox app is relaunched, it takes about 3...
Desktop
Mac
Setting up the apps
Wolfie's avatar
Wolfie
Helpful | Level 5
7 years ago

I installed Mojave on my iMac a few weeks back and everything worked perfectly excpet Dropbox which completely killed my machine. As werun our entire business through Dropbox, I had to go through an extremely painful 3 day process to revert the machine  to High Sierra which is now running perfectly. Too scared to try Mojave again. Couldn't find anything online about similar issues at the time, but what you're descibing is exactly what happend to me. I'm afraid I don't have a solution otehr tjan to uninstall and revert back - itself a very complicated process.  

  • faxao's avatar
    faxao
    Helpful | Level 6
    7 years ago

    I am afraid I will be forced to "drop" Dropbox as there is no way to make it working on my iMac (Mojave) and I need to sync my files, especially the 1Password ones

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hi again everyone, could you check if you’re running the beta version of the Dropbox desktop app? 
       
      You can do install our latest stable version by unchecking the box next to "Early releases" here and then redownload the app.
       
      Keep me posted with any updates!
      • Maureen4's avatar
        Maureen4
        Helpful | Level 5
        7 years ago

        One computer has the old version of dropbox and one has the latest stable version and same problem with both. You, Dropbox, really need to do something to check what the problem is with your software and Mojave not keeping asking users to do stuff that doesn't help.

    • rabya's avatar
      rabya
      New member | Level 2
      6 years ago

      me too. I have spent months trying to keep my passwords and my system is way slow. on mac pro the drop box went away. on imac its still there. it doesnt even remember its own password. I am told by Apple Support --do this, do that. then again lost passwords , way slow, they dont support other platforms--I can't even figure how to move my account to icloud and drop dropbox without losing files. google mail also gone rogue since mojave.

      any ideas?

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