We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

just4bs's avatar
just4bs
Helpful | Level 5
6 years ago

dropbox install problems centos 7.6

Trying to install on a new centos build.  Tried using the .rpm files  but kept getting this: python3 is needed by nautilus-dropbox-2019.01.31-1.fc21.x86_64 python3-gobject >= 3.14.0 is needed by na...
Desktop
Linux
Setting up the apps
alexxx007's avatar
alexxx007
New member | Level 2

i have the same problem, i'm installed from source and the same problem

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Sorry to hear that, just4bs and alexxx007 .
 
If you’re computer is running a Linux OS, part of what’sessential to run the desktop app is Glibc 2.19 or higher. You can find this and more relevant info in this article.
 
As such, due to this being this is OS-specific, I’d recommend either contacting them directly or looking around the web for some additional suggestions. 
 
I know that this isn’t the ideal response you were looking for, but I do hope it helped to some extent.
  • just4bs's avatar
    just4bs
    Helpful | Level 5
    6 years ago

    Here is my two cents...

    I uploaded and installed the latest centos 7 packages from scratch and it is running glibc 2.17xxxx.  I am also finding in many places that glibc is very dangerous to upgrade since the kernel relies on it so heavily.  Personally, that was disappointing to me because I had been using dropbox for years.  I decided that I wasn't going to fool with it and moved over to google drive.  Their app worked right away and provides the same services.  Sorry dropbox, you lost a customer and I think you may lose a few more because of this.

    • SyfiMalik's avatar
      SyfiMalik
      Explorer | Level 4
      6 years ago

      They are gonna lose another one.

      • csts_peter's avatar
        csts_peter
        Explorer | Level 4
        6 years ago

        @Lusil

        I have the correct Glibc version as seen here:

        `ldd --version`
        `ldd (GNU libc) 2.19`

        However, I also get the `ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found` when running the dropbox headless version.  (dropbox-lnx.x86_64-70.4.93)

        From the errors I encountered, I have a strong suspicion that the compiled headless version provided by Dropbox, is still trying to use the 2.18 version of GLIBC.

        Note that I had a previous version of dropbox working on the same machine, dropbox-lnx.x86_64-59.4.93, 

    • inimist's avatar
      inimist
      New member | Level 2
      5 years ago

      Going to lose another soon :(

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!