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Forum Discussion
Dropbox Icon missing Windows 10
I fired my laptop up a couple of days ago and I noticed that the dropbox icon in the taskbar was missing. I checked task manager and dropbox is running theres just no icon and if I kill the task and...
Hi, I had this same (infuriating!) problem and fixed it thusly:
Right click on the systray area
select Properties
then select Notification area > customize
At the top there is a link to "Select which icons appear on the taskbar"
Go in there and toggle whatever setting you see for your dropbox icon.
Exit out -- should be fixed.
In my case the dropbox icon was set to "on" and I toggled it off. After exiting the dialog, I had my dropbox icon back in the "show hidden icons" area. I repeated the above and toggled the dropbox icon back to "on" and now it is back in my systray where it belongs.
I hope this helps someone.
Lori
Solution: as of Sep 15 2018, right click on taskbar in windows, select "Taskbar settings," and scroll down to section "Notification Area," and select "Select which Icons Appear on the Taskbar." here you should see DROPBOX and can turn it on!
I did this several times and it still is not appearing. Any ideas?
Jane
Dropbox Staff
Dropbox StaffHey kaysilyn, just in order to make sure I’m following-up with you correctly, can you let me know whether you’ve followed the steps Hoovey posted in the previous page?
Also, are you facing an issue loading the Dropbox icon on your system tray? Can you confirm that you're working on a pc?
If it's not too much trouble for you, could you try restarting your computer once to reload the Dropbox visual elements & see if the issue persists?
Hi Jane. Thanks for the quick and thorough response. I am working on a PC, and I did do what Hoovey described several times, but it did not change anything. I also restarted my computer to no avail. However, I ended up re-installing dropbox and it now appears in the tray. I'm not sure what happened, but I'm doing fine now. Thanks again for your response.
- Jane
Oh, great kaysilyn, happy to hear that the re-installation did the trick for you this time, that’s some great news indeed!
I appreciate it that you kept our discussion here updated & it will be a pleasure to work with you again in the future. Happy syncing & a wonderful rest of your day! :slight_smile:
