You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Alex M.76
10 years agoExplorer | Level 4
Dropbox Icon missing Windows 10
I fired my laptop up a couple of days ago and I noticed that the dropbox icon in the taskbar was missing. I checked task manager and dropbox is running theres just no icon and if I kill the task and...
- 9 years ago
Hi, I had this same (infuriating!) problem and fixed it thusly:
Right click on the systray area
select Properties
then select Notification area > customize
At the top there is a link to "Select which icons appear on the taskbar"
Go in there and toggle whatever setting you see for your dropbox icon.
Exit out -- should be fixed.
In my case the dropbox icon was set to "on" and I toggled it off. After exiting the dialog, I had my dropbox icon back in the "show hidden icons" area. I repeated the above and toggled the dropbox icon back to "on" and now it is back in my systray where it belongs.
I hope this helps someone.
Lori
- 7 years ago
Solution: as of Sep 15 2018, right click on taskbar in windows, select "Taskbar settings," and scroll down to section "Notification Area," and select "Select which Icons Appear on the Taskbar." here you should see DROPBOX and can turn it on!
Hoovey
New member | Level 2
Solution: as of Sep 15 2018, right click on taskbar in windows, select "Taskbar settings," and scroll down to section "Notification Area," and select "Select which Icons Appear on the Taskbar." here you should see DROPBOX and can turn it on!
Jane
7 years agoDropbox Staff
Thanks for letting us know what worked for you Hoovey! I’ve made sure to accept your last comment as the Best Answer, so that other users facing the same behavior could reference it in the future.
Please don’t hesitate to reach out to us here again in case you have more thoughts or questions in the future. Take care until then!
- faxhamil6 years agoExplorer | Level 4
Dropbox was NOT one of the options in the Notifications areas.
My Dropbox account is active and I can log into it on my browser.
- Ros L.7 years agoExplorer | Level 4
Jane wrote:Thanks for letting us know what worked for you Hoovey! I’ve made sure to accept your last comment as the Best Answer, so that other users facing the same behavior could reference it in the future.Please don’t hesitate to reach out to us here again in case you have more thoughts or questions in the future. Take care until then!Sadly it isn't working for me. I have a Win 10 laptop, not one with upgraded software. Until a week ago the icon was there but now it's gone. So I cannot access settings at all and I want to have copies of a folder I have been invited to, accessible locally. At present I am having to go to dropbox.com to view the folder contents as it wasn't on my sync list, and of course now I cannot get to dropbox settings at all since that appears not to be accessible in dropbox.com, and isn't in my dropbox folder, it was only accessible on the icon.
So this is something Dropbox as a company really needs to address. Solutions that do seem t work for some people don't work for everybody, and settings are only accessible where the evasive icon is available
- Roy6976 years agoNew member | Level 2
lost dropbox icon from the taskbar. Set Icon to ON. Still not on the screen.
- Jane6 years agoDropbox StaffHey there (Roy697), thanks for checking in on the Dropbox Forum on this inquiry!
Based on your description, it’s highly likely that our application isn’t running in the background (i.e. the Dropbox icon will only appear in your menu bar if the Dropbox desktop app is running). Occasionally, the Dropbox icon will seem to disappear, but this only means that the desktop app isn’t running. Would you mind relaunching the app once & see if that does the trick for you this time?SpoilerTo resolve this, first try launching the app again. If this doesn’t work, you can download (or re-download) the Dropbox desktop app and sign in to your Dropbox account when prompted. You can easily relaunch our app from your Applications folder, where you can find and run the Dropbox app.From there, I’m interested in seeing whether Dropbox appears on your Task Manager; do you see any Dropbox-related processes there running in the background?You may give my suggestions a go whenever you find some spare time & please do let me know how you get on with my advice on our conversation here. Thanks again & I’ll be awaiting your next reply!- S_D6 years agoNew member | Level 2
I am having the same issue and none of the suggested fixes actually work.
I went in to task manager and ended the Dropbox task then tried to reopen Dropbox but that seems to be what the issue is, three Dropbox.exe apps pop up in task manager, then one of the icons turns grey and says suspended next to it then 2 icons disappear before the 3rd icon also finally disappears. the systray icon is there briefly but grey, then when you move your mouse to it the icon just goes away.
Dropbox was working perfectly fine, but now the files on my Windows Desktop are not syncing up, I can still save files in my Dropbox folder on my HDD but its just not sysncing at all but I am connected to the internet and everything else seems to be working ok.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!