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New member | Level 2

9 years ago

Solved

Dropbox has two entries in my PC Startup - Why?

Some of my computers have two startup entries for dropbox. If you open Task Manager - Startup, there are two things using PC resources at startup. The first one appears as "Dropbox (3)." That is t...

desktop

Install

Kaname
4 years ago
marinehaniwa さん、こんにちは！

その状態がDropboxによるものかを特定するため、次の手順に沿って Dropbox アプリケーションを終了してください。

システムトレイ（Windows の場合）またはメニューバー（Mac/Linux の場合）で Dropbox アイコンをクリックします

検索バーの右側にあるプロフィール写真またはイニシャルをクリックし、［Dropbox を終了］を選択します。

Dropbox を完全に終了しても状況が継続する場合、原因は Dropbox アプリケーション以外にあることが考えられます。他のアプリケーションまたはオペレーティングシステムのコンポーネントが原因になっていないか確認してください。

上記で解決した場合、DropboxがCPUを大幅に使用している可能性があります。Dropbox の同期に関する問題を解決の記事に記載されている項目をそれぞれチェックしてみてください。

miss_fiendish

Explorer | Level 4

8 years ago

thank you!!!!!!!!!!!!!!! now i have to figure out what it is that is slowing down my pc as it's apparently not this :)

Sanchez

Dropbox Staff

8 years ago

Hi all,

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

Thank you!

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If you open Task Manager - Startup, there are two things using PC resources at startup. The first one appears as \"Dropbox (3).\" That is t...","body@stringLength":"798","rawBody":"

Some of my computers have two startup entries for dropbox. If you open Task Manager - Startup, there are two things using PC resources at startup. The first one appears as \"Dropbox (3).\" That is the one I am used to seeing, which should run at Startup. But the other is \"Dropbox Update (4).\" Why is this second thing in my PC startup? I have the same Dropbox installed on several computers. None of the desktop computers have this \"Dropbox Update\" running in the computer startup processes. But all three of my laptop computers have both Dropbox entries running at startup. Why? I would like to eliminate unnecessary startup processes to help computer performance. Why would laptops have this extra startup for Dropbox Update?

","kudosSumWeight":0,"postTime":"2016-08-03T22:13:41.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Install","text":"Install","time":"2022-07-26T01:01:11.078-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:181091_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":14492},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:181091":{"__typename":"Conversation","id":"conversation:181091","solved":true,"topic":{"__ref":"ForumTopicMessage:message:181091"},"lastPostingActivityTime":"2022-07-26T02:55:44.828-07:00","lastPostTime":"2017-12-12T10:32:08.325-08:00","unreadReplyCount":31,"isSubscribed":false},"ModerationData:moderation_data:181091":{"__typename":"ModerationData","id":"moderation_data:181091","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:181091_3":{"__typename":"Revision","id":"revision:181091_3","lastEditTime":"2022-07-26T02:55:44.828-07:00"},"ForumReplyMessage:message:241217":{"__typename":"ForumReplyMessage","id":"message:241217","conversation":{"__ref":"Conversation:conversation:181091"},"author":{"__ref":"User:user:330250"},"revisionNum":1,"uid":241217,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"subject":"Re: Dropbox has two entries in my PC Startup - Why?","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:241217"},"parent":{"__ref":"ForumReplyMessage:message:240000"},"body":"

Hi all,

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

Thank you!

","body@stringLength":"1118","rawBody":"

Hi all,

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

Thank you!

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I received this support response to my support ticket last month. I didn't think to post it here, although I think I alerted the support person who sent me this answer of this forum discussion and thought he might share this information. Short answer to these questions regarding multiple Dropbox instances -- it's normal. Longer answer, I will cut and paste this information from Dropbox support:

Frank, Aug 8, 6:54 AM PDT:

Hi Garold,

Thank you for contacting Dropbox!

I can confirm that it is expected to see multiple Dropbox processes in task manager when Dropbox is running. The Dropbox application needs these additional components to monitor that everything is running correctly and that the desktop application is always healthy and up to date. The additional processes should consume a negligible amount of CPU and memory resources. If they are causing any performance issues on your computer please let me know.

Thank you for reaching out with this query, I hope this helps.

Regards,
Frank

Hope that support info will be helpful to others finding this discussion!

Gary

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thank you!!!!!!!!!!!!!!! now i have to figure out what it is that is slowing down my pc as it's apparently not this :)

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thank you!!!!!!!!!!!!!!! now i have to figure out what it is that is slowing down my pc as it's apparently not this :)

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