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sergzach's avatar
sergzach
Explorer | Level 3
6 years ago

Dropbox hangs on a stage 'Connecting' when starting

Today I found on my working PC that Dropbox is hanging on the stage 'Connecting'. I tried to remove dropbox (apt-get remove dropbox) and then install it from https://www.dropbox.com/install-linux. N...
Desktop
Setting up the apps
  • Jane's avatar
    Jane
    6 years ago
    Thanks a lot for taking the time to gather all this info for me (sergzach); this has been very helpful! Let me dig a bit deeper & have a closer look on the issue through our Official Support channel having all our tools available. In order to further investigate, I’ve made sure to reach out to you directly via email on my end. 
     
    Whenever you find some time, please check your inbox for my message & I’ll make sure to promptly get back in touch with you asap! 
sergzach's avatar
sergzach
Explorer | Level 3
Now it suddenly works. I don't know why. 
 
After I entered in the last of the recent day via mobile network (not from my working network where it did not work) passing full synchronizing via mobile network it started to work (e.g. after switching to my working network in synchronized state). I do not know why. May be it was a condition when Dropbox is trying to resolve some local issues. But now the problem seems to be resolved.
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Ah, that’s some great news & thanks for letting me know that you got this sorted on your end sergzach!
 
Feel free to ping us back on our Community in case you’d like to share your thoughts or you experience any issues in the future & we’ll make sure to check back with you as closely as possible. Take care until then! 🎈

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