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Forum Discussion
Dropbox folder not oppening with File explorer
I am using Windows 10 Home and I cannot access any local Dropbox files on my computer using File Explorer. I can access them via the DropBox online site and through the icon on the taskbar but not i...
I solve it!!!!
The problem is iCloud. Once iCloud is uninstalled all goes smooth again 😃
hey Jay,
The bandwidth settings in the app were restricted in "la velocidad de subida", so now the icons are back but I still can not open the files and folders in File Explorer (and I reinitiated the laptop twice)
=|
- Jay
Dropbox Staff
What is the current status of the Dropbox desktop application when you click on the icon?
It has a circle green with a tick (all sync)
- Jay
Okay, this means that it is fully working properly. Can you explain what happens when you try to open a file in the Dropbox folder?
What happens if you quit the Dropbox desktop application completely and then try to open a file? What about when you copy a file from the Dropbox folder to another location and then open it?
When I navigate through the DropBox folders on the PC (File Explorer), I can see the files, but If I click on it, I get the hourglass, which will not stop unless I close it with Task Manager. I can move between folders in the left menu of File Explorer but if I click in the main window to open them (folder or files) they don't open...
Well, maybe after two min if I let the hourglass turning they will open but I don't have two minutes to open each file... =SWhen I quit Dropbox or copy the Dropbox folder into another location (so not connected to Dropbox) all files and folders open normally as my other documents outside Dropbox...
But I love to use Dropbox so my work is synced continusly...- Jay
Okay, could you try temporarily pausing the sync feature and then open a file to see if this happens again?
Are you certain that you don't have any other apps or services that could be monitoring the Dropbox desktop application or the Dropbox folder preventing it from working normally?
