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Forum Discussion
bamsematt
7 years agoNew member | Level 2
Dropbox fails to start with Windows 10
Dropbox doesn't start at startup in Windows 10. Tried reboot. No luck. It's been doing thos for some time and sometimes it does start. But not the last couple of days. Not listed in services...
- 7 years ago
This was happening to me, but I finally found a solution after trying removing and reinstalling, and starting as administrator, neither of which worked.
In Win10 I went to Windows' "Startup Apps" setting, and lo and behold DropBox was set to "off". I set it to "on", and all is well.
Lusil
Dropbox Staff
Hi there, taavi511!
Could you please send me a screenshot (omitting any personal info) of what the Dropbox icon that’s next to your desktop’s clock reads when you hover over it? Maybe a reboot of your computer might do the trick?
Let me know of any updates! :upside_down:
taavi511
7 years agoHelpful | Level 5
There is not much to show on the picture, it only says starting, I have restarted computer, I have done shut down, I have deinstalled and installed dropbox multiple times. Deinstallation was done fully, removed everything. At my home computer it works perfectly, when I changed harddrive on my laptop and installed windows again, after that it does not work on it, I did not use my other PC for a long time and when I turned it on, it did all the updates and I installed the dropbox on it, it did not work, it loads, says starting and in some time later just dissapares and it is not showing on running programs either.
- Lusil7 years agoDropbox StaffThanks for your swift reply and for the screenshot, taavi511!In order to further investigate on this, we’d have to move this discussion to email due to account-specific info that’s required. For this reason, I’ve gone ahead and sent you an email to the email address associated with your Forum profile.Please check your inbox for my latest message. Cheers! :grinning:
- JIG1236 years agoNew member | Level 2
I am having the same problem with a new Dell XPS computer running Windows 10 that I just bought. The Dropbox app is running when I look at Task Manager but nothing is happening, no logo on the tray. Please help. My email is [personal information removed]
- JIG1236 years agoNew member | Level 2
I four other computers running dropbox and I don't have a problem on those computers.
- Joycegtx19516 years agoCollaborator | Level 8
Since this solution continued as a private email, can you share? I still have the same problems as mentioned above: sometimes it starts, then it syncs, then it drops out of the systray. I can start it manually but this is all very frustrating. Can you provide some insight?
- Lusil6 years agoDropbox StaffSorry to hear that, Joycegtx1951 .Could you please clarify if you were able to reinstall the desktop app as Norah mentions in this thread?If you’re still experiencing the same behavior even after that, could you please send me a screenshot (without any personal info) of what the Dropbox icon shows when you hover over it?Thanks in advance!
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