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Forum Discussion
Dropbox Desktop App Stuck Indexing (Mac)
Hello,
One of my desktops has been stuck indexing for the past two days. I have tried multiple attempts at the following:
Signing out
Uninstalling the app and reinstalling
Pause syncing (30 minutes, 1 hour, Until Tomorrow and Indefinitely)
Quitting the app and relaunching
Restarting my desktop
Turning off and turning back on desktop
I'm at a loss. I have large video files that need to be uploaded through the desktop app that can't be done through the site, and I can't get them uploaded.
Any help would be greatly appreciated
- Jay
Dropbox Staff
Hi TwinkleInMyEye, thanks for bringing this to our attention.
Could you confirm the exactly version of the app you're running, and what OS you're on?
This will help me to assist further!
