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Forum Discussion
b20tski
4 years agoHelpful | Level 6
Dropbox Desktop App Sign-In Error - "Something went wrong - Try again or check out our Help Center."
Hi all,
I just installed Dropbox on my Mac (10.15.7) and can't get the sign-in button to load any sign-in page. I get the very helpful error message after clicking the Sign in button "Something...
- 4 years ago
To close this out for anyone else facing a similar problem, to get Dropbox to reconnect *consistently* and work without any issue, I had to erase my Mac entirely and re-load everything from scratch (not a time machine restore, but a manual drag-and-drop copy of individual files and then manual re-installation of all applications). That fixed my issue.
Cheers.
b20tski
Helpful | Level 6
Hi Walter,
thanks for your reply and suggestions. Yes, I'm the only user on my Mac, and it's an administrator account (as I suppose it has to be in that case), so an install with admin rights was done.
I suppose as the Dropbox install on the other admin account worked, I may need to move all of my data to a new account and see if that works. If you have any suggestions, please let me know, but that gives me a place to start.
Thanks
b20tski
4 years agoHelpful | Level 6
To close this out for anyone else facing a similar problem, to get Dropbox to reconnect *consistently* and work without any issue, I had to erase my Mac entirely and re-load everything from scratch (not a time machine restore, but a manual drag-and-drop copy of individual files and then manual re-installation of all applications). That fixed my issue.
Cheers.
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