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Forum Discussion
Dropbox Dash - Dropbox cannot be linked
https://www.dropbox.com/dash/setup/vc/work Hello dear support, either my English is too bad or it just doesn't work?? I can't even add dropbxo itself at https://www.dropbox.com/dash/setup/vc/work! A...
I have the exact same problem. In Dropbox, it says Dash is linked. In Dash, it says no apps are linked. And when I click on add dropbox, it says Dropbox cannot be connected. When I try to connect it to my google drive, it says Goggle Drive cannot be connected. In short, Dash is useless, because it won't connect to any of the apps/services that purport to make it useful. This is not a beta -- it doesn't even have basic beta functionality.
Megan
Dropbox Staff
Dropbox StaffHey there, TommyB333 & KolbebubDE, I hope you're doing well!
Would you be able to reboot your device, and then try again but this time using either Chrome or Edge as your browser extension?
Also, can you confirm if your account is eligible to use Dropbox Dash based on these requirements?
- Would you be able to reboot your device, and then try again but this time using either Chrome or Edge as your browser extension?
Whether Windows or Mac. No matter how often I boot. No matter whether I use Edge or Safari or Chrome or Firefox, always the same result as described.
Also, can you confirm if your account is eligible to use Dropbox Dash based on these requirements?
Yes, I can confirm that my dropbox essentials account corresponds to these points.- Megan
No worries KolbebubDE!
Thanks for trying anyways.
Can I send you an email, in order for us to have a closer look into this there? We might need to escalate your case internally.
Hello - yes you can send me an email. I hope we find the problem or error or my misunderstanding? Kind regards, Richard
