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FM123456's avatar
FM123456
New member | Level 2
7 months ago

Dropbox creating many instances, uninstaller file is corrupted

Hi, My Dropbox this morning has opened many instances, all using CPU and network, eventually consuming my entire upload bandwidth. (Each instance was using 0.1mbps) My uninstall file was also...
Desktop
Error Messages
Uninstall
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi FM123456, thanks for bringing this to our attention.

 

We've not received any reports similar to this behavior. Could you clarify the exact OS version you're running on your machine? 

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try the advanced reinstallation steps to see if they help?

 

Keep me posted!

FM123456's avatar
FM123456
New member | Level 2
7 months ago
Hi, running windows 10 pro 22H2. I believe I am on a Dropbox basic plan.
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Do you have for than three devices on your account? Have you been able to reboot and attempt the advanced reinstallation steps?

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