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FM123456's avatar
FM123456
New member | Level 2
7 months ago

Dropbox creating many instances, uninstaller file is corrupted

Hi, My Dropbox this morning has opened many instances, all using CPU and network, eventually consuming my entire upload bandwidth. (Each instance was using 0.1mbps) My uninstall file was also...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi FM123456, thanks for bringing this to our attention.

 

We've not received any reports similar to this behavior. Could you clarify the exact OS version you're running on your machine? 

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try the advanced reinstallation steps to see if they help?

 

Keep me posted!

  • FM123456's avatar
    FM123456
    New member | Level 2
    7 months ago
    Hi, running windows 10 pro 22H2. I believe I am on a Dropbox basic plan.
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Do you have for than three devices on your account? Have you been able to reboot and attempt the advanced reinstallation steps?

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    7 months ago
    Jay wrote:

    ...

    We've not received any reports similar to this behavior. ...

    Ha.. 😀 Really! 🤫

    Yes, such things are rare, but it's definitely not the first time! Such complains get cleared regularly from the forum here as so regularly as they are reported... 🤷

    It's old known bug. Something that development doesn't care about and tries hide it. 🤦

     

    PS: By the way, it affects all supported platforms, not only Windows.

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