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Forum Discussion
JCplusULTRA
2 years agoExplorer | Level 4
Dropbox corrupts Windows 10 Start Menu
Dropbox keeps corrupting my Windows 10 start menu after a few days. The symptom it creates is folders pinned to the start menu no longer close the start menu when clicked. The only solution to fixing...
- 2 years ago
Thanks for the update on this, JCplusULTRA.
It seems that you're running a beta version of the app, which is experimental, so that might be causing this.
Can you turn off the "early releases" option here and then simply reinstall the app and see if that helps?
Hannah
2 years agoDropbox Staff
Hey JCplusULTRA, thanks for joining our Community.
Quite a strange issue here, but let's see what we can find out.
Does closing the Dropbox app also stop this issue or only uninstalling it?
Also, if you hover over the Dropbox icon in your system tray, what's the sync status and version of the app?
Let me know and we'll go from there.
- JCplusULTRA2 years agoExplorer | Level 4
Closing Dropbox does not fix the issue. It resolves right after uninstalling, even without reboot.
Status is up to date, and I'm constantly running the latest version due to constantly uninstalling, reinstalling. 178.3.4676
A Google search on this issue shows others have had this same problem since 2019.- Hannah2 years agoDropbox Staff
Thanks for the update on this, JCplusULTRA.
It seems that you're running a beta version of the app, which is experimental, so that might be causing this.
Can you turn off the "early releases" option here and then simply reinstall the app and see if that helps?
- JCplusULTRA2 years agoExplorer | Level 4
Strange, I don't recall ever opting-in for early releases. I reinstalled and am now on 177.4.5399. I'll wait and see if the problem re-occurs.
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