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Helpful | Level 6

9 months ago

Solved

Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.

Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop. The ...

raulgrangeiro
5 months ago
Guys, I've noticed the bug is gone here on Ubuntu 24.04.1 LTS o Gnome 46 and Wayland. I just started my notebook and the icon worked flawlessly. If I encounter another bug I'll relate it here.
This is the version where it started to work:
raulgrangeiro@RAUL-PC-2:~$ dropbox version
Dropbox daemon version: 212.4.5767
Dropbox command-line interface version: 2024.04.17
God bless you all!

FamGu

Explorer | Level 4

8 months ago

Dear all,

I proabably have an indicator to a solution.

I've installed Ubuntu LTS 24.04. and was frustrated to see, that Dropbox is not reacting. Although I was connected with my login. No Window to open at all.

But now - after connecting here with my account - I can open the window and select, which folders I want to sync, where dropbox should sync to and so on.

May I ask you to check, if someone else observe something similar?

Megan: As I wrote - maybe an indicator to a final solution, if you share this with your developers?

Thank you very much in advance for your replies.

Best

Steffen

Update:
I've just tried it on another compter - also Ubuntu 24.04 installed.
There I do not have access to the client, even if I am logged in the community.
So questionsmarks again on my side.

Both machines uses Browsers, based on the Chrome-Engine and both have the latest patch-level...

raulgrangeiro

Helpful | Level 6

8 months ago

Friend, as I showed on the video, if you lock your screen and return, does it open?

Здравко
Legendary | Level 20
8 months ago
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I don't use your desktop setup raulgrangeiro and don't have the same issue, but in general Dropbox application (rather the daemon - the actual executable) doesn't work stable. This is not something new and often different people report different strange things appearing (sometime things disappearing). I have also issue with my Dropbox menu (no any submenu appears) and reported it multiple times - no any reaction 🤦 - Dropbox Linux application is not "first class citizen" here 🤷, unfortunately. Better don't rely that something will be changed. In your case the menu comes back at least after your trick. 😉
Have a nice day.
- raulgrangeiro
  Helpful | Level 6
  8 months ago
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  That's a sad thing to hear. I didn't know this was the condition of the app.
gabby suwichaya
New member | Level 2
8 months ago
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That is actually working !! ....
Step 0: quit the Dropbox if it is on...
Step 1. Reinstall that nautilus-dropbox ==> `sudo apt --reinstall install nautilus-dropbox`
Step 2. Following the instruction that say you have to run `nautilus --quit`
Step 3. Lock the screen and log-in again .... Then, magic happens
- raulgrangeiro
  Helpful | Level 6
  8 months ago
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  Doing this the app always shows its interface without the need to block the screen?
FamGu
Explorer | Level 4
7 months ago
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Unfotunately not. It is complete unpredictiable. Sometimes it is working, sometimes not. Also on the same machine with Ubuntu 24.04 - last patch-level...
FamGu
Explorer | Level 4
7 months ago
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Well... sometimes does, sometimes not. Unfortunately, I don't know, if it is working, why it is working. So from my perspective, this is a non relyable option and the dropbox Team is still asked to support, please.
tobidelbruck
New member | Level 2
6 months ago
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This worked for me, thank you! Ubuntu 24 fresh install, exactly this problem. I had no-password login setup for kiosk display laptop, after screen lock and unlock (with password) the icon responded. Could it be some security feature?

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It's really a bug on the app on desktop. \n \n The ...","body@stringLength":"729","rawBody":"

Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.

The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you:

https://youtu.be/6a4cvtZsRWo

How can this issue be solved? Is this the right place to report it?

God bless you all!

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Friend, as I showed on the video, if you lock your screen and return, does it open?

","body@stringLength":"90","rawBody":"

Friend, as I showed on the video, if you lock your screen and return, does it open?

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Guys, I've noticed the bug is gone here on Ubuntu 24.04.1 LTS o Gnome 46 and Wayland. I just started my notebook and the icon worked flawlessly. If I encounter another bug I'll relate it here.

This is the version where it started to work:

raulgrangeiro@RAUL-PC-2:~$ dropbox version
Dropbox daemon version: 212.4.5767
Dropbox command-line interface version: 2024.04.17

God bless you all!

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Guys, I've noticed the bug is gone here on Ubuntu 24.04.1 LTS o Gnome 46 and Wayland. I just started my notebook and the icon worked flawlessly. If I encounter another bug I'll relate it here.

This is the version where it started to work:

raulgrangeiro@RAUL-PC-2:~$ dropbox version
Dropbox daemon version: 212.4.5767
Dropbox command-line interface version: 2024.04.17

God bless you all!

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Dear all,

I proabably have an indicator to a solution.

I've installed Ubuntu LTS 24.04. and was frustrated to see, that Dropbox is not reacting. Although I was connected with my login. No Window to open at all.

But now - after connecting here with my account - I can open the window and select, which folders I want to sync, where dropbox should sync to and so on.

May I ask you to check, if someone else observe something similar?

Megan: As I wrote - maybe an indicator to a final solution, if you share this with your developers?

Thank you very much in advance for your replies.

Best

Steffen

Update:
I've just tried it on another compter - also Ubuntu 24.04 installed.
There I do not have access to the client, even if I am logged in the community.
So questionsmarks again on my side.

Both machines uses Browsers, based on the Chrome-Engine and both have the latest patch-level...

","body@stringLength":"1170","rawBody":"

Dear all,

I proabably have an indicator to a solution.

I've installed Ubuntu LTS 24.04. and was frustrated to see, that Dropbox is not reacting. Although I was connected with my login. No Window to open at all.

But now - after connecting here with my account - I can open the window and select, which folders I want to sync, where dropbox should sync to and so on.

May I ask you to check, if someone else observe something similar?

: As I wrote - maybe an indicator to a final solution, if you share this with your developers?

Thank you very much in advance for your replies.

Best

Steffen

Update:
I've just tried it on another compter - also Ubuntu 24.04 installed.
There I do not have access to the client, even if I am logged in the community.
So questionsmarks again on my side.

Both machines uses Browsers, based on the Chrome-Engine and both have the latest patch-level...

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Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.","moderationData":{"__ref":"ModerationData:moderation_data:788295"},"body":"

I don't use your desktop setup raulgrangeiro and don't have the same issue, but in general Dropbox application (rather the daemon - the actual executable) doesn't work stable. This is not something new and often different people report different strange things appearing (sometime things disappearing). I have also issue with my Dropbox menu (no any submenu appears) and reported it multiple times - no any reaction 🤦 - Dropbox Linux application is not \"first class citizen\" here 🤷, unfortunately. Better don't rely that something will be changed. In your case the menu comes back at least after your trick. 😉

Have a nice day.

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I don't use your desktop setup and don't have the same issue, but in general Dropbox application (rather the daemon - the actual executable) doesn't work stable. This is not something new and often different people report different strange things appearing (sometime things disappearing). I have also issue with my Dropbox menu (no any submenu appears) and reported it multiple times - no any reaction 🤦 - Dropbox Linux application is not \"first class citizen\" here 🤷, unfortunately. Better don't rely that something will be changed. In your case the menu comes back at least after your trick. 😉

Have a nice day.

That's a sad thing to hear. I didn't know this was the condition of the app.

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That's a sad thing to hear. I didn't know this was the condition of the app.

That is actually working !! ....
Step 0: quit the Dropbox if it is on...
Step 1. Reinstall that nautilus-dropbox ==> `sudo apt --reinstall install nautilus-dropbox`

Step 2. Following the instruction that say you have to run `nautilus --quit`

Step 3. Lock the screen and log-in again .... Then, magic happens

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That is actually working !! ....
Step 0: quit the Dropbox if it is on...
Step 1. Reinstall that nautilus-dropbox ==> `sudo apt --reinstall install nautilus-dropbox`

Step 2. Following the instruction that say you have to run `nautilus --quit`

Step 3. Lock the screen and log-in again .... Then, magic happens

Doing this the app always shows its interface without the need to block the screen?

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Doing this the app always shows its interface without the need to block the screen?

Unfotunately not. It is complete unpredictiable. Sometimes it is working, sometimes not. Also on the same machine with Ubuntu 24.04 - last patch-level...

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Unfotunately not. It is complete unpredictiable. Sometimes it is working, sometimes not. Also on the same machine with Ubuntu 24.04 - last patch-level...

Well... sometimes does, sometimes not. Unfortunately, I don't know, if it is working, why it is working. So from my perspective, this is a non relyable option and the dropbox Team is still asked to support, please.

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This worked for me, thank you! Ubuntu 24 fresh install, exactly this problem. I had no-password login setup for kiosk display laptop, after screen lock and unlock (with password) the icon responded. Could it be some security feature?

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