You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

raulgrangeiro's avatar
raulgrangeiro
Helpful | Level 6
6 months ago

Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.

Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop.   The ...
desktop
Install
Linux
Setting up the apps
  • raulgrangeiro's avatar
    raulgrangeiro
    2 months ago

    Guys, I've noticed the bug is gone here on Ubuntu 24.04.1 LTS o Gnome 46 and Wayland. I just started my notebook and the icon worked flawlessly. If I encounter another bug I'll relate it here.

    This is the version where it started to work:

    raulgrangeiro@RAUL-PC-2:~$ dropbox version
    Dropbox daemon version: 212.4.5767
    Dropbox command-line interface version: 2024.04.17

    God bless you all!

raulgrangeiro's avatar
raulgrangeiro
Helpful | Level 6

I've received an update for the daemon, the version 204.4.5420 is now installed, but the problem persists.

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
5 months ago

Hi raulgrangeiro,

 

Thanks for reporting this. I've checked with our engineering team, who is currently looking into why the desktop tray icon in Linux is unresponsive. I'll let you know when I have an update!

 

Ben

  • raulgrangeiro's avatar
    raulgrangeiro
    Helpful | Level 6
    5 months ago

    Thanks for the reply, BenDBX. I'll be waiting for it.

     

    God bless you!

    • porcupinebrux's avatar
      porcupinebrux
      New member | Level 2
      5 months ago

      In the meantime, is there a way to access the Dropbox Preferences? E.g. via the command line?

      • raulgrangeiro's avatar
        raulgrangeiro
        Helpful | Level 6
        5 months ago

        Friend, I know these commands work with dropbx:

        The help says that specific commands can have option, so you can see them using:

         

        $ dropbox help <the_command_you_want>.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!