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Diego Baragiola's avatar
Diego Baragiola
Explorer | Level 4
3 years ago

Dropbox Capture paste into Outlook message creates attachments instead of being inserted in the body

For the last couple weeks, my Dropbox Capture is pasting screenshots as attachments in Outlook emails, instead of being inserted inside the message body. Does anybody know how to modify that behavi...
Desktop
Dropbox Capture
Setting up the apps
  • YoucefDropbox's avatar
    YoucefDropbox
    3 years ago

    Hi there!

     

    Youcef from the Capture team here.

    I just wanted to let you that this has been solved on the latest version of the app. Give it a try on dropbox.com/capture.

    Thank you very much!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi Diego Baragiola, thanks for bringing this to our attention.

 

Are you able to uninstall and reinstall the app to see if this resolves the behavior?

 

Keep me updated with any progress!

  • Diego Baragiola's avatar
    Diego Baragiola
    Explorer | Level 4
    3 years ago

    Hi Jay,

    Thanks for the hint.

    I have re-installed the capture app but it still behaves as before. If I use Windows capture the screenshot gets embedded in the body text, but with Dropbox capture it keeps on creating a *.png attachment.

     

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